Microsoft is currently facing a major outage on Xbox Live, preventing some users from logging in. The Xbox Support account on Twitter acknowledged the issue and mentioned that the investigation is taking longer than expected. Users are advised to keep an eye on the Xbox Status page for updates.
The exact cause of the problem is unclear, and it’s uncertain if it’s due to a DDoS attack or another external influence. Currently, all Xbox Live features and services are operational except for “Account and profile,” which is experiencing a major outage, preventing users from logging in and accessing certain features.
Attempts to log in result in users being dropped to a blank screen and then back to the not-logged-in status page. Some users reported being unable to report a problem, adding to the confusion surrounding the issue. The status page mentions that a resolution for the related issue is pending.
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As Microsoft works on fixing the Xbox Live outage, users are encouraged to stay informed through the Xbox Status page for updates on the situation. We will continue to monitor the situation and provide updates as they become available. Stay tuned for more gaming news and updates from the PC Gamer team.